Refund Policy

Last updated: October 2026

Unlocking a series gives you instant access, so purchases are normally final. We still refund you in these cases:

• You were charged twice for the same series.
• The series doesn't play or is missing episodes that were listed when you bought it, and we can't fix it.
• The series was removed because it broke our rules.
• You didn't make the purchase yourself.

Email us within 30 days of the purchase with the email address you used. Refunds go back to the original payment method, usually within 5–10 business days.

Contact

Plotism is operated by Plotism, Ceintuurbaan 222, 1072 GD Amsterdam, the Netherlands (Chamber of Commerce 71282823), VAT NL002252294B02. Email: support@plotism.com.